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Paper · arXiv

Assessing the Effectiveness of LLMs in Delivering Cognitive Behavioral Therapy

As mental health issues continue to rise globally, there is an increasing demand for accessible and scalable therapeutic solutions. Many individuals currently seek support from Large Language Models (LLMs), even though these models have not been validated for use in counseling services. In this paper, we evaluate LLMs' ability to emulate professional therapists practicing Cognitive Behavioral Therapy (CBT). Using anonymized, transcribed role-play sessions between licensed therapists and clients, we compare two approaches: (1) a generation-only method and (2) a Retrieval-Augmented Generation (RAG) approach using CBT guidelines. We evaluate both proprietary and open-source models for lingui...

AuthorsNavdeep Singh Bedi, Ana-Maria Bucur, Noriko Kando et al.
Primary categorycs.CL
Published4 March 2026
Last updated at source4 March 2026
cs.CL
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