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Paper · arXiv

Harmonizing Dense and Sparse Signals in Multi-turn RL: Dual-Horizon Credit Assignment for Industrial Sales Agents

Optimizing large language models for industrial sales requires balancing long-term commercial objectives (e.g., conversion rate) with immediate linguistic constraints such as fluency and compliance. Conventional reinforcement learning often merges these heterogeneous goals into a single reward, causing high-magnitude session-level rewards to overwhelm subtler turn-level signals, which leads to unstable training or reward hacking. To address this issue, we propose Dual-Horizon Credit Assignment (DuCA), a framework that disentangles optimization across time scales. Its core, Horizon-Independent Advantage Normalization (HIAN), separately normalizes advantages from turn-level and session-leve...

AuthorsHaojin Yang, Ai Jian, Xinyue Huang et al.
Primary categorycs.AI
Published2 March 2026
Last updated at source2 March 2026
cs.AI
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