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ura-hcmut/Vietnamese-Customer-Support-QA

CSConDa: Customer Support Conversations Dataset for Vietnamese CSConDa is the first Vietnamese question answering dataset in the customer support domain. It contains over 9,000 QA pairs curated from real interactions between customers and human advisors. The data was collected and approved in collaboration with DooPage, a Vietnamese software company that serves 30,000 customers and 45,000 advisors through its multi-channel support platform. The questions cover a wide range of… See the full description on the dataset page: https://huggingface.co/datasets/ura-hcmut/Vietnamese-Customer-Support-QA

Author / organizationura-hcmut
License (as declared)cc-by-nc-4.0
Downloads149 (as reported by Hugging Face)
Likes8
Created26 February 2025
Last updated at source15 October 2026
customer-supportcustomer-serviceconversational-qallm-evaluationbenchmarkvietnamese
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