moganai/lavoir-dialogues

Lavoir Dialogues Customer-service conversations for learning when to ask a clarifying question and which one. 32,412 synthetic conversations from 12 English customer-service workflows (banking, e-commerce returns, HR, insurance claims, IT help desk, privacy requests, telecom, travel changes, and 4 held-out workflows). Each example is a routing decision (which team should handle this?) together with everything needed to learn and evaluate a question-asking… See the full description on the dataset page: https://huggingface.co/datasets/moganai/lavoir-dialogues.

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