mindweave/help-desk-tickets
Help Desk Tickets (Synthetic) (Free Sample) This is a free sample with 3,018 rows. The full dataset has 34,253 rows across 5 tables. Multi-table IT service management dataset for a 500-person software and operations company. Covers 10,000 support tickets across 18 months with agents, categories, threaded comments, SLA tracking, and escalation logic aligned to real service-desk workflows and priority-based response targets. Resolution times follow realistic P1/P2/P3/P4… See the full description on the dataset page: https://huggingface.co/datasets/mindweave/help-desk-tickets.
| Author / organization | mindweave |
|---|---|
| License (as declared) | cc-by-nc-4.0 |
| Downloads | 147 (as reported by Hugging Face) |
| Likes | 0 |
| Created | 12 April 2026 |
| Last updated at source | 12 April 2026 |
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