Dataset · Hugging Face

cngchis/Support-Ticket-Router-12K-Cleaned

Name: Support-Ticket-Router-12K-Cleaned
Creator: cngchis
License: apache-2.0
Keywords: task_categories:text-classification, task_categories:text-generation, language:en, license:apache-2.0, size_categories:10K<n<100K, format:json, modality:text, library:datasets, library:pandas, library:polars, library:mlcroissant, region:us, synthetic, customer-support, saas

🔥 Support-Ticket-Router-12K-Cleaned This dataset is a cleaned and structured version of real-world-like customer support messages designed for intent classification and routing tasks in SaaS / IT support systems. It is intended for training and evaluating LLM-based or classical NLP intent classifiers for automated customer support ticket routing. 🧪 Data Source This dataset is synthetically generated using GPT-4-class models (GPT-4 / GPT-4o-style prompting) with… See the full description on the dataset page: https://huggingface.co/datasets/cngchis/Support-Ticket-Router-12K-Cleaned.

View on Hugging FaceReport an issue

Author / organization	cngchis
License (as declared)	apache-2.0
Downloads	286 (as reported by Hugging Face)
Likes	0
Created	20 April 2026
Last updated at source	20 April 2026

syntheticcustomer-supportsaasintent-classification

Embed this entry

<iframe src="https://silytics.si/embed/item/65deeeb8-51ae-464d-ba86-a6e48bdee87d" width="420" height="190" style="border:0" loading="lazy" title="Silytics entry"></iframe>

Free, no tracking. More about feeds and embeds.

Silytics shows public metadata from Hugging Face and links to the original. Information may be incomplete or out of date. Last refreshed 16 October 2026. Licenses and terms of the original apply to the work itself. Not financial, legal or professional advice.