Dataset · Hugging Face

benjaminmacklin/IT_Support_V2

Name: IT_Support_V2
Creator: benjaminmacklin
License: mit
Keywords: task_categories:text-generation, task_categories:question-answering, language:en, license:mit, size_categories:100K<n<1M, format:json, modality:text, library:datasets, library:pandas, library:mlcroissant, library:polars, region:us, it-support, sysadmin, technical-support

Mack: IT Support & Admin Dataset 📋 Dataset Description This dataset consists of 100,000+ conversation logs focused on IT Support and IT Administration tasks. It was generated to fine-tune the "Mack" model—an AI persona designed to act as an expert Tier 1 & Tier 2 IT Helpdesk agent. The data covers a wide range of technical domains, including Windows troubleshooting, SQL Server administration, driver issues, network diagnostics, and hardware debugging. Curated… See the full description on the dataset page: https://huggingface.co/datasets/benjaminmacklin/IT_Support_V2.

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Author / organization	benjaminmacklin
License (as declared)	mit
Downloads	128 (as reported by Hugging Face)
Likes	2
Created	9 December 2025
Last updated at source	9 December 2025

it-supportsysadmintechnical-supporthelpdeskchatfine-tuningsynthetic

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