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apptek-com/apptek_callcenter_dialogues

AppTek Call-Center Dialogues: A Multi-Accent Long-Form Benchmark for English ASR AppTek Call-Center Dialogues is a long-form conversational speech dataset for automatic speech recognition (ASR), featuring diverse English accents across multiple service-oriented domains and designed to evaluate models on realistic call-center interactions. 128.6 hours of speech 14 English accent groups 16 service domains 5–15 minute conversations (long-form) Split-channel audio (one… See the full description on the dataset page: https://huggingface.co/datasets/apptek-com/apptek_callcenter_dialogues.

Author / organizationapptek-com
License (as declared)cc-by-sa-4.0
Downloads4.3K (as reported by Hugging Face)
Likes40
Created23 April 2026
Last updated at source25 August 2026
audioautomatic-speech-recognitionspeechconversational-speechlong-formcall-centermulti-accentaccent-robustnessbenchmarkwerspeaker-diarization
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