6StringNinja/synthetic-servicenow-incidents
Synthetic IT Support Tickets This dataset contains {N} synthetic IT support tickets generated for testing and training ITSM systems like ServiceNow. Each ticket includes fields such as short_description, description, urgency, impact, category, assignment_group, and resolution. Example { "short_description": "Merchant unable to sign agreement", "description": "A merchant reported being unable to e-sign their agreement...", "urgency": 2, "impact": 1… See the full description on the dataset page: https://huggingface.co/datasets/6StringNinja/synthetic-servicenow-incidents.
| Author / organization | 6StringNinja |
|---|---|
| License (as declared) | mit |
| Downloads | 137 (as reported by Hugging Face) |
| Likes | 3 |
| Created | 7 June 2025 |
| Last updated at source | 14 June 2025 |
Popularity, last 4 days
137 now (+2 since 2026-10-16). Counts as reported by the source, snapshotted daily by Silytics.
Recent changes
- 16 Oct 2026 Description: Synthetic IT Support Tickets This dataset contains {N} synthetic IT support tickets generated for testing and training ITSM systems like ServiceNow. Each ticket includes fields such as short_description, description, urgency, impact, catego → Synthetic IT Support Tickets This dataset contains {N} synthetic IT support tickets generated for testing and training ITSM systems like ServiceNow. Each ticket includes fields such as short_description, description, urgency, impact, catego
Changes detected by Silytics between refreshes of the source.
Silytics shows public metadata from Hugging Face and links to the original. Information may be incomplete or out of date. Last refreshed 19 October 2026. Licenses and terms of the original apply to the work itself. Not financial, legal or professional advice.